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People choose to employ their own staff because this option gives them the greatest level of choice, control and flexibility over how their support is provided.
Here you can read comments by people who are using direct payments. Their comments highlight the benefits of being an employer using direct payments, as an alternative to using care provided by Social Services or an agency to provide you with staff.
If you are using direct payments and would like to add your comments about how they have benefited you, we would be happy to hear from you. Please contact us
Comments by exisiting users of direct payments:
"We are directly in control of who works for us and when. We are able to build up a personal relationship with the employee"
Mr D B, Lancashire
"The flexibility and knowing my son is cared for by people we have a consistent and good rapport with"
Mrs S T, St Albans
"I can get out and about more and I have someone (who I like very much) to help me"
Mrs K K, Oldham
"I would recommend direct payments because you can plan your own life better. Choice of personal assistants is important because agencies change staff from day to day"
Ms P D, Leicester
"I like being in control of who I employ and having the flexibility of being an employer and making my own choices"
Mr R L, Hampshire
"Being able to use the money to pay someone you know and trust, who knows exactly what I need in terms of help rather than an agency"
Mrs S O, Hertfordshire
"I would recommend direct payments because as a parent of a disabled child, I get to choose someone that I feel comfortable with rather than have an agency send someone we don't know and even different people every time."
Mrs L H, Herts
"I have more independence, confidence and less stress"
Mrs S R, Reading
"I like the amount of freedom they give me to arrange my life as I want"
Mrs C M, London